Worry that my account, finances or identity have been tampered with." "After being on hold for nearly three hours, the phone disconnected," one user, Jason Bell, wrote to CBC News. The issue was first reported by the Daily Hive website. Several said they spent hours waiting on CRA's helpline to get their accounts unlocked, but either received little information or no response at all. The Canada Revenue Agency has locked more than 100,000 taxpayers out of its online platform, telling users their email addresses have been removed from their accounts.Äozens of users took to social media on Tuesday and Wednesday to report encountering the same "error 021" on their accounts.
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